Account Deletion

Last updated: 18 August 2026 · v1.0

Deleting your account from the app

You can delete your account at any time, without asking anyone, from inside the app:

• Open the UniQoo app
• Go to the Profile tab, then to Settings
• Open the Account Info screen
• Tap Delete My Account at the bottom
• Re-enter your password to confirm

The deletion happens as soon as you confirm; there is no additional waiting period.

If you cannot access the app

If you have changed phone, forgotten your password, or cannot sign in for any other reason, you can send us a deletion request by email.

Send your request to destek@uniqooapp.com from the email address registered to your account. Sending it from the registered address matters, because that is how we verify you own the account.

We conclude requests within thirty days at the latest.

What is deleted

When you delete your account, the following are deleted:

• Your account record and sign-in credentials
• Profile details such as name, date of birth, university and department
• Your posts, campus posts and comments
• The events, plans and marketplace listings you created
• The photos and videos you uploaded
• Your like, save, follow and interest records

What is not deleted

• Messages you sent in a conversation may continue to appear in the other party's own chat history.
• Records that legislation requires us to keep, and records subject to an ongoing legal dispute or investigation, are retained for the relevant period.
• Limited records relating to accounts closed for rule violations may be retained to prevent the same person from circumventing the ban with a new account.
• Copies in backup systems may persist for a short additional period until the backup cycle completes.

For details on how your data is processed, see the Privacy Policy.